Job Description
Join our dynamic team at Texas Support Services and kickstart your career with weekly pay! We're seeking motivated entry-level professionals to deliver exceptional customer experiences. Enjoy flexible scheduling, comprehensive training, and rapid advancement opportunities in Austin's thriving business district. Perfect for recent graduates or career changers looking for stability and growth.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve issues using internal knowledge base and escalation protocols
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service processes
- Meet performance metrics for response time and resolution
- Participate in ongoing training programs
- Maintain positive brand representation in all communications
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with MS Office Suite
- Strong verbal communication skills
- Ability to multitask in fast-paced environment
- Customer-focused mindset with patience
- No prior experience necessary - full training provided
- Reliable transportation and punctuality
- Must pass background check