Job Description
Join SwiftPay Solutions and start earning weekly pay immediately! We're seeking motivated Entry-Level Customer Service Specialists to join our growing team in Oklahoma City. No prior experience needed – we provide comprehensive training and a supportive work environment. Enjoy competitive hourly wages, flexible scheduling, and opportunities for career growth. If you're a people person with excellent communication skills and a strong work ethic, apply today to take the first step toward your new career!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process transactions and resolve billing discrepancies
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Participate in ongoing training sessions
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal and written communication skills
- Basic computer proficiency and typing ability
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable transportation to our downtown office
- Pass background check and drug screening
- Willingness to work occasional evenings/weekends