Job Description
Join Urban Solutions NW as an Entry-Level Customer Service Specialist and kickstart your career with weekly pay! We're seeking motivated individuals to deliver exceptional service to our growing client base. No experience necessary – we provide comprehensive training. Enjoy flexible hours and a supportive team environment while building valuable skills in communication and problem-solving. Apply today and receive your first paycheck within 7 days!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing discrepancies
- Document interactions in CRM system
- Collaborate with team to improve service processes
- Meet daily performance metrics for response time
- Participate in weekly training sessions
- Assist with basic administrative tasks
Qualifications
- High school diploma or equivalent
- Excellent verbal communication skills
- Basic computer proficiency
- Positive attitude and teamwork mindset
- Ability to work flexible shifts
- Quick learner with attention to detail
- Reliable transportation to downtown Portland