Job Description
Join FlexPay Solutions and experience the freedom of daily pay! We're seeking enthusiastic entry-level professionals to join our dynamic customer service team in Boston. No experience required – we provide comprehensive training and immediate opportunities for growth. Work flexible hours with same-day pay options, and build your career while making a real impact. Our modern downtown office offers collaborative spaces, wellness programs, and advancement paths for top performers.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process transactions and resolve billing issues efficiently
- Document interactions in CRM systems with accuracy
- Collaborate with team members to resolve complex cases
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy and typing skills
- Strong communication abilities in English
- Customer-focused mindset and problem-solving aptitude
- Availability for flexible shifts (including weekends)
- Ability to stand/walk for extended periods
- Pass background check and drug screening
- Valid government-issued ID