Job Description
Join Wichita's fastest-growing customer service team with fully flexible scheduling! We're seeking passionate individuals to deliver exceptional support while maintaining work-life balance. Our modern downtown facility offers collaborative spaces, premium benefits for part-timers, and paid training. Perfect for students, parents, or professionals seeking adaptable hours without sacrificing career growth. Apply today and transform your schedule while making an impact!
Responsibilities
- Handle 30-50 daily customer inquiries via phone, chat, and email
- Resolve billing, product, and technical issues with empathy and efficiency
- Update CRM records with accurate interaction details
- Collaborate with team members to resolve complex cases
- Maintain 95% customer satisfaction score
- Participate in weekly skill-building sessions
- Support weekend and evening shifts as needed
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficient with Microsoft Office and CRM systems
- Exceptional verbal and written communication skills
- Ability to multitask in fast-paced environment
- Flexible availability including weekends
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Wichita location