Job Description
Join LocalHire Solutions and kickstart your career with weekly pay! We're seeking motivated Entry-Level Customer Service Specialists to support our growing client base in Raleigh, NC. This full-time position offers immediate start, comprehensive training, and the stability of weekly paychecks. Help local businesses thrive while building your professional foundation in a supportive environment. No experience required – we provide all training! Apply today and get paid every Friday.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using our CRM system
- Document interactions accurately and maintain detailed client records
- Collaborate with team members to resolve complex customer issues
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (college students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability (35+ WPM)
- Ability to work in a fast-paced team environment
- Positive attitude and willingness to learn new systems
- Reliable internet access for remote training components
- Must be available for flexible shifts including evenings and weekends