Job Description
Join FlexWork Solutions and kickstart your career with our flexible entry-level customer service role! We offer weekly pay schedules, adjustable hours, and comprehensive training to help you succeed. Perfect for students, parents, or anyone seeking work-life balance. Enjoy a supportive team environment with opportunities for growth and advancement. Apply today and transform your schedule!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve service issues efficiently
- Update customer records in CRM systems
- Collaborate with team members to ensure seamless service
- Meet performance metrics for call quality and resolution time
- Participate in ongoing training programs
- Maintain accurate documentation of interactions
Qualifications
- High school diploma or equivalent
- Basic computer literacy and typing skills (30+ WPM)
- Strong communication and problem-solving abilities
- Ability to work flexible shifts including evenings/weekends
- No prior experience required (training provided)
- Positive attitude and customer-focused mindset
- Reliable transportation to Charlotte office