Job Description
Join our award-winning team as an Entry-Level Customer Service Specialist in Dallas! We're seeking motivated individuals to deliver exceptional support to our growing client base. No prior experience required – we provide comprehensive training and career advancement opportunities. Enjoy competitive hourly pay, flexible scheduling, and a vibrant workplace culture focused on growth and recognition.
Why Join Us?
- Immediate start date with paid training
- Health benefits and retirement plans
- Performance-based quarterly bonuses
- Modern downtown office with free parking
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve billing and service issues efficiently
- Document interactions in CRM system accurately
- Collaborate with technical support teams for complex cases
- Meet daily productivity and quality metrics
- Participate in ongoing product training sessions
- Contribute to team improvement initiatives
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (typing, MS Office)
- Strong verbal communication skills
- Ability to work in fast-paced environment
- Positive attitude with problem-solving mindset
- Willingness to work rotating weekends
- No experience necessary – training provided
- Must pass background check