Job Description
Join our dynamic team at Tampa Bay Connect Solutions, where we value flexibility and urgency! We're immediately seeking motivated hourly Customer Representatives to deliver exceptional service to our growing client base. Enjoy the freedom of adjustable schedules while making a tangible impact in your community. Immediate openings available with no weekend requirements! Perfect for students, parents, or professionals seeking work-life balance. Comprehensive training provided – no prior experience necessary.
Responsibilities
- Handle inbound/outbound calls and digital inquiries with professionalism
- Resolve customer concerns using our streamlined support systems
- Document interactions accurately in CRM database
- Meet daily performance metrics while maintaining quality standards
- Collaborate with team members to optimize service delivery
- Adhere to compliance protocols for data security
Qualifications
- High school diploma or equivalent (required)
- Strong verbal communication skills (English)
- Comfortable with digital tools and multitasking
- Ability to work independently with minimal supervision
- Flexible availability between 8am-8pm (weekdays)
- Customer service experience preferred but not mandatory
- Reliable transportation to our downtown Tampa hub