Job Description
Join FlexiStaff Solutions as an Entry-Level Customer Service Specialist and enjoy the flexibility of hourly scheduling while launching your career! We're seeking motivated individuals to deliver exceptional customer experiences in a supportive environment. Perfect for students, career-changers, or anyone seeking work-life balance. No prior experience required – we provide comprehensive training and growth opportunities. Our Milwaukee office offers modern amenities, competitive pay, and a team-oriented culture where your contributions are valued. Enjoy consistent schedules with evening and weekend options to fit your lifestyle. Apply today and start your journey toward a rewarding career path!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Process orders, returns, and service requests using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and customer satisfaction
- Participate in ongoing training to enhance product knowledge
- Support seasonal projects and special promotions as needed
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Ability to work independently and as part of a team
- Flexible availability including evenings and weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to Milwaukee office location
- No prior experience necessary – training provided