Job Description
Join our dynamic team at Pacific Northwest Solutions as an Entry-Level Customer Service Specialist! We're seeking motivated individuals to deliver exceptional support while enjoying the financial stability of weekly paychecks. Perfect for recent graduates or career changers looking to launch their professional journey in Seattle's vibrant business landscape.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders, returns, and account modifications
- Document interactions in CRM systems with precision
- Collaborate with team to resolve complex issues
- Meet weekly performance metrics for response times
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent
- Basic computer proficiency (typing, email, MS Office)
- Strong verbal communication skills
- Ability to work flexible shifts
- No prior experience required (training provided)
- Must pass background check
- Valid work authorization