Job Description
Start your career with LocalHire Solutions! We're seeking enthusiastic entry-level professionals for our customer service team in Oakland. Enjoy weekly paychecks, flexible scheduling, and hands-on training in a supportive environment. Perfect for students or those balancing other commitments, this role offers growth potential while serving our diverse Bay Area community.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Process orders and resolve basic account issues
- Update customer records in CRM systems
- Collaborate with team to achieve daily performance metrics
- Participate in weekly training sessions to enhance skills
- Maintain positive customer interactions during all interactions
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and typing skills (35+ WPM)
- Strong communication and problem-solving abilities
- Availability for flexible shifts including weekends
- Positive attitude and willingness to learn
- Reliable transportation to our downtown Oakland office
- No prior experience necessary - we provide comprehensive training