Job Description
Join Georgia Connect Services and kickstart your career with flexible hourly opportunities! We're seeking motivated Entry-Level Customer Specialists to join our dynamic Atlanta team. Enjoy work-life balance with customizable schedules while gaining valuable experience in client relations and support. Our supportive environment offers comprehensive training and clear pathways for advancement. Perfect for students, career changers, or anyone seeking adaptable work arrangements without sacrificing growth potential.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate client records in our CRM system
- Resolve customer inquiries and escalate complex issues to senior team members
- Collaborate with cross-functional teams to ensure seamless service delivery
- Participate in ongoing training to enhance product knowledge and soft skills
- Contribute to team goals by meeting key performance metrics
- Support seasonal projects and promotional activities as needed
Qualifications
- High school diploma or equivalent (students currently enrolled encouraged to apply)
- Strong communication skills with a customer-first mindset
- Basic proficiency with Microsoft Office Suite and digital tools
- Ability to work independently while thriving in team environments
- Flexibility to work evenings, weekends, and holidays based on business needs
- Reliable transportation to our Atlanta headquarters
- No prior experience required – we provide comprehensive onboarding
- Positive attitude and eagerness to learn new processes