Job Description
Join FlexiWork Solutions and launch your career in customer service with unmatched flexibility! We're seeking motivated entry-level professionals to join our dynamic support team in New York. Enjoy weekly pay, customizable schedules, and comprehensive training to set you up for success. Perfect for students, career changers, or anyone seeking work-life balance without sacrificing growth opportunities.
Responsibilities
- Resolve customer inquiries via phone, email, and chat with empathy and efficiency
- Document interactions accurately in our CRM system
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution rate
- Participate in ongoing training to enhance product knowledge
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Basic computer literacy and typing proficiency
- Strong communication and active listening skills
- Ability to work independently and in team environments
- Flexibility to work evenings/weekends as needed
- No prior experience required - we provide full training!