Job Description
Join Atlanta Solutions Group and kickstart your career with our entry-level Customer Support Specialist role featuring weekly pay! We're seeking motivated individuals to deliver exceptional service while building foundational skills in a dynamic environment. Enjoy competitive compensation, comprehensive training, and a clear path for growth—all while receiving your paycheck every week!
Why Choose Us?
• Weekly direct deposit
• Paid training and certifications
• Health benefits (after 90 days)
• Career advancement opportunities
• Collaborative team culture
Responsibilities
- Handle 50+ daily customer inquiries via phone, email, and chat
- Resolve billing, technical, and service-related issues efficiently
- Document interactions in CRM system with 95% accuracy
- Collaborate with senior team members for complex escalations
- Meet/exceed monthly performance metrics (CSAT, resolution time)
- Participate in weekly training sessions to enhance skills
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 0-2 years customer service experience (internships welcome)
- Proficient in Microsoft Office Suite
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environment
- Problem-solving mindset with attention to detail
- Reliable internet access for remote work options
- Positive attitude and team player mentality