Job Description
Are you eager to launch your career in the technology sector? OceanView Tech Services is seeking a dedicated Entry Level IT Support Associate to join our dynamic team in Long Beach, CA.
As a premier technical recruiter, we don't just hire; we cultivate talent. We are looking for individuals with a strong willingness to learn, problem-solving skills, and a passion for technology to fill our entry-level hourly positions. This is more than just a job; it's a stepping stone into a thriving IT career.
Why You'll Love Working Here
- Competitive Pay: Earn between $18.00 and $24.00 per hour based on experience.
- Growth Opportunities: We prioritize internal promotion and professional development.
- Modern Environment: Work in a collaborative, cutting-edge office setting in the heart of Long Beach.
Join us and start building your future today.
Responsibilities
- Provide exceptional technical support and troubleshooting for employees and clients via phone and email.
- Assist in the setup, configuration, and maintenance of computer hardware and software systems.
- Monitor system performance and report technical issues to the senior engineering team.
- Maintain accurate records of IT incidents and service requests in our ticketing system.
- Conduct basic network diagnostics and resolve connectivity issues efficiently.
- Collaborate with the team to implement new technology solutions and improve workflow processes.
Qualifications
- High school diploma or GED required; Associate’s degree in IT or related field is a plus.
- Basic understanding of computer hardware, operating systems (Windows/Mac), and office software.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent verbal and written communication skills for interacting with diverse teams.
- Willingness to work flexible hours, including evenings and weekends as needed.
- Valid driver's license and reliable transportation (for occasional site visits).