Job Description
Join Pennsylvania Business Solutions Inc. as an Entry-Level Customer Service Specialist and enjoy weekly pay! We're seeking motivated individuals to join our growing team in Philadelphia. No experience necessary – we provide comprehensive training. Enjoy competitive hourly rates, flexible scheduling, and a supportive work environment. Start your career path with us today!
Responsibilities
- Handle inbound customer inquiries via phone and email
- Resolve billing and account issues efficiently
- Document customer interactions in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and KPIs
- Participate in ongoing training programs
- Uphold company values and service standards
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with Microsoft Office
- Ability to work in a fast-paced environment
- Reliable transportation to our Philadelphia office
- Positive attitude and customer-focused mindset
- No prior experience required – training provided