Job Description
Join Milwaukee Community Services as a Flexible Customer Service Representative and enjoy the perfect work-life balance with hourly shifts tailored to your schedule. We're seeking compassionate individuals to support our diverse community while gaining valuable experience in a dynamic environment.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Handle inquiries, resolve complaints, and provide accurate information
- Maintain detailed records of customer interactions in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies while maintaining confidentiality
- Support community outreach initiatives during peak hours
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Proficiency in basic computer applications
- Flexible availability including evenings and weekends
- Valid Wisconsin ID or driver's license