Job Description
Join FlexCare Solutions as a part-time Customer Service Representative and enjoy the freedom of flexible hours while launching your career! We're seeking motivated individuals in Houston, TX to provide exceptional client support through phone, email, and chat. This entry-level role offers competitive pay, paid training, and opportunities for advancement—all while accommodating your schedule. Perfect for students, recent graduates, or professionals seeking work-life balance. Become part of our award-winning team that values growth and customer satisfaction.
Responsibilities
- Respond to customer inquiries via multiple channels with empathy and professionalism
- Resolve issues using company systems and resources
- Document interactions accurately in CRM database
- Collaborate with team members for seamless service delivery
- Meet performance metrics including response time and satisfaction scores
- Complete product knowledge training continuously
- Adapt to flexible scheduling including evenings/weekends
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency with Microsoft Office
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environments
- Customer service mindset with problem-solving aptitude
- Reliable transportation to Houston location
- Availability for flexible shifts (15-25 hours/week)
- No prior experience necessary—training provided