Job Description
Join our award-winning team in Virginia Beach where flexibility meets career growth! Coastal Solutions Group is seeking motivated Full-Time Associates with adaptable schedules to deliver exceptional customer experiences. Enjoy competitive hourly pay, comprehensive benefits, and a supportive work environment that values your work-life balance. Perfect for early birds, night owls, and everyone in between!
Responsibilities
- Provide exceptional customer service through multiple channels (phone, email, in-person)
- Manage daily operations with flexible scheduling to optimize team coverage
- Process transactions and maintain accurate records using proprietary systems
- Collaborate with cross-functional teams to resolve client inquiries efficiently
- Contribute to continuous improvement initiatives for service quality
- Adhere to company policies while maintaining a positive brand image
- Train and mentor new associates on best practices
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or retail experience
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Proficiency with Microsoft Office and CRM software
- Flexibility to work evenings, weekends, and holidays as needed
- Valid driver's license and reliable transportation
- Passion for delivering outstanding client experiences