Job Description
Join FlexWork Solutions and enjoy the perfect work-life balance with our flexible full-time positions! We're seeking dedicated Customer Specialists in Louisville to deliver exceptional service while enjoying the freedom of customized schedules and weekly paychecks. As a leader in flexible employment, we empower our team members to thrive professionally without compromising personal commitments.
Our comprehensive benefits package includes health insurance, paid time off, and career development opportunities. Experience the difference of a company that values your time and talent.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat channels
- Manage client accounts and resolve inquiries efficiently
- Maintain accurate records in CRM systems
- Collaborate with cross-functional teams to improve service quality
- Adapt schedule to meet peak demand periods while maintaining work-life balance
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving abilities
- Proficient with Microsoft Office and CRM software
- Ability to work independently with minimal supervision
- Flexibility to work evenings/weekends as needed
- Valid driver's license for occasional on-site meetings