Job Description
Join CityStaff Solutions and embrace the flexibility of hourly work with immediate start opportunities in San Antonio! We're seeking energetic Customer Service Representatives to deliver exceptional client experiences while enjoying schedule freedom. Perfect for students, parents, or anyone seeking work-life balance without compromising on growth.
Our modern, supportive environment offers competitive pay, paid training, and advancement pathways. No experience? No problem! We provide comprehensive onboarding to set you up for success. Apply today and start earning tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and product concerns efficiently
- Maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Meet performance metrics for response time and resolution
- Adapt to flexible scheduling including evenings/weekends
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Basic computer proficiency with Windows OS
- Ability to multitask in fast-paced environments
- Positive attitude with customer-first mindset
- Reliable transportation to downtown San Antonio location