Job Description
Join NexCare Staffing Solutions and embrace work-life balance with our flexible hourly positions in Jacksonville! We're urgently seeking motivated individuals to fill immediate openings in our dynamic customer support team. Enjoy competitive pay, no fixed schedules, and the freedom to choose shifts that fit your lifestyle. Perfect for students, parents, or anyone seeking supplemental income without long-term commitments. Start earning as early as next week with our streamlined hiring process!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues and provide product support using CRM systems
- Maintain detailed case documentation and update customer records accurately
- Collaborate with team members to ensure consistent service quality
- Adhere to company protocols while maintaining a positive customer experience
- Participate in brief daily team briefings and training sessions
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Proficient in Microsoft Office Suite and basic troubleshooting
- Strong verbal/written communication skills in English
- Ability to work independently with minimal supervision
- Reliable internet access and quiet home workspace
- Flexibility to work evenings/weekends as needed
- Valid Florida ID or driver's license