Job Description
Are you seeking a position that fits your lifestyle? Horizon Workforce Solutions is currently hiring flexible hourly associates in Oklahoma City. We understand the importance of work-life balance, which is why we offer competitive pay rates and the ability to choose shifts that work for you.
Join a dynamic team where your skills are valued. We pride ourselves on providing top-tier support to our clients and offer the unique benefit of daily pay options to help you manage your finances efficiently.
Responsibilities
- Deliver exceptional customer service through phone, email, and live chat support.
- Resolve customer inquiries and complaints with empathy and professionalism.
- Process orders and maintain accurate records of customer interactions in our CRM system.
- Collaborate with team leads to identify areas for process improvement.
- Adhere to all quality assurance standards and company policies.
- Assist with data entry and administrative tasks as needed.
- Maintain a high level of product knowledge to provide accurate information.
Qualifications
- High school diploma or equivalent required.
- Previous customer service or call center experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work independently in a remote or hybrid environment.
- Reliable internet connection and a quiet workspace.
- Must be authorized to work in the United States.