Job Description
Join Austin Customer Solutions Inc. and build your career in customer service with the flexibility you need! We're seeking enthusiastic entry-level professionals to deliver exceptional support while accommodating your schedule. Perfect for students, parents, or anyone seeking work-life balance. Our modern downtown Austin office offers a collaborative environment with growth opportunities and competitive benefits. No experience required – we provide comprehensive training to set you up for success.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, returns, and service requests using our CRM system
- Document interactions and maintain accurate customer records
- Collaborate with team members to resolve complex issues
- Meet daily performance metrics while maintaining service quality
- Participate in ongoing product and process training
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Strong communication and active listening skills
- Ability to multitask and adapt to changing priorities
- Basic computer proficiency with willingness to learn new systems
- Flexible availability including evenings and weekends
- Positive attitude with problem-solving mindset
- Reliable transportation to downtown Austin location