Job Description
Join our dynamic team as a Flexible Hours Customer Service Representative in sunny Tampa! We're urgently hiring motivated individuals seeking work-life balance with evening/weekend shifts and remote options. No experience required – we provide comprehensive training to launch your career in customer excellence.
Enjoy competitive pay, flexible scheduling, and a supportive environment where your growth matters. Perfect for students, parents, or anyone needing adaptable hours. Apply today and start earning as soon as next week!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and service issues with empathy and efficiency
- Document interactions in CRM systems with 100% accuracy
- Meet/exceed performance metrics for customer satisfaction
- Collaborate with team members to improve service quality
- Participate in ongoing training sessions
- Adapt to changing schedules and department needs
Qualifications
- High school diploma or equivalent (students welcome!)
- Strong communication and problem-solving skills
- Reliable internet connection for remote work
- Ability to work independently with minimal supervision
- Comfortable with digital tools and basic software
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and commitment to customer success
- U.S. work authorization required