Job Description
Join FlexCare Solutions and transform your work-life balance with our industry-leading flexible scheduling and weekly pay program! We're seeking passionate part-time Customer Specialists in Portland to deliver exceptional service while enjoying unprecedented schedule control. Perfect for students, caregivers, or anyone seeking supplemental income without rigid commitments.
Our Portland team thrives on innovation and work-life harmony. With paid training, career advancement paths, and a supportive environment, you'll build valuable skills while earning every Friday. Apply today and discover how flexibility fuels success!
Responsibilities
- Delocate customer inquiries via phone, email, and chat with empathy and efficiency
- Maintain accurate records in CRM system while meeting quality benchmarks
- Collaborate with cross-functional teams to resolve complex issues
- Participate in weekly coaching sessions for continuous improvement
- Adapt schedule weekly based on team needs and personal availability
- Identify upsell opportunities to enhance customer satisfaction
- Complete product certification training within 30 days
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service experience preferred
- Exceptional verbal/written communication skills
- Proficient with Microsoft Office and web-based tools
- Ability to work 15-25 hours weekly with schedule flexibility
- Strong problem-solving and multitasking abilities
- Reliable transportation to Portland office for bi-weekly team meetings
- Positive attitude and commitment to customer-centric values