Job Description
Are you looking for a rewarding career path with immediate openings in Houston, Texas? Logistics Pro Solutions is seeking enthusiastic individuals to join our dynamic team as Entry Level Customer Service Representatives.
We offer a competitive hourly wage, comprehensive benefits, and a clear trajectory for career advancement. Whether you are starting your first job or looking for a fresh start, this is the perfect opportunity to grow your professional skillset in a fast-paced environment.
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat with a focus on efficiency and empathy.
- Process customer orders and resolve issues in a timely and accurate manner.
- Maintain accurate customer records and update databases regularly.
- Collaborate with the logistics team to ensure seamless service delivery.
- Identify opportunities to improve customer satisfaction and operational workflows.
- Adhere to all company policies and safety regulations.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service or retail experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Basic computer proficiency and ability to learn internal software quickly.
- Reliable transportation and ability to work flexible hours, including weekends.
- Positive attitude and a willingness to learn.