Job Description
Join FlexPay Solutions and take control of your schedule with our flexible part-time customer specialist positions! We're seeking energetic individuals to deliver exceptional service while enjoying the freedom to work around your life. With weekly paychecks and no weekend shifts, this role is perfect for students, parents, or anyone seeking work-life balance. Our Dallas team thrives on innovation and employee well-being, offering a supportive environment where your contributions are recognized and rewarded.
Responsibilities
- Delocate personalized customer support via phone, email, and chat
- Resolve inquiries efficiently while maintaining high satisfaction scores
- Collaborate with cross-functional teams to improve service processes
- Document interactions accurately in our CRM system
- Adapt to flexible scheduling with rotating weekday shifts
- Contribute to team goals and performance metrics
Qualifications
- High school diploma or equivalent (college preferred)
- Minimum 6 months customer service experience
- Strong verbal/written communication skills
- Ability to work independently with minimal supervision
- Proficient with digital tools and CRM platforms
- Reliable transportation to our Dallas facility
- Flexibility to cover varying weekday hours