Job Description
Join FlexPay Staffing Solutions and get paid weekly or daily for your hard work! We're seeking motivated Customer Service Specialists to join our dynamic team in Raleigh, NC. Enjoy immediate financial flexibility with our unique pay schedule while delivering exceptional service to our clients. This is a perfect opportunity for students, gig workers, or anyone seeking predictable income without waiting for bi-weekly pay cycles. Our supportive environment offers growth potential and work-life balance.
Why Choose FlexPay?
- Weekly or daily payment options
- Competitive hourly rates
- Flexible scheduling
- Free parking and modern workspace
- Referral bonuses
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Update and maintain customer records in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Participate in ongoing training programs
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Strong communication and problem-solving skills
- Ability to work independently and in teams
- Basic computer proficiency with MS Office
- Reliable transportation to our Raleigh office
- Flexible availability (evenings/weekends required)
- Positive attitude and service-oriented mindset