Job Description
We are seeking a highly motivated and friendly Customer Service Representative to join our growing team in Jacksonville, FL. As a key member of our staff, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met efficiently.
Why Join Us?
- Competitive hourly pay structure.
- Flexible scheduling options to suit your lifestyle.
- Opportunity for growth and career advancement.
- Supportive and inclusive work environment.
We are looking for individuals who are passionate about helping others and thrive in a dynamic setting.
Responsibilities
- Greet and assist customers with a positive and professional attitude.
- Handle customer inquiries via phone, email, and in-person promptly.
- Resolve complaints and escalate issues to management when necessary.
- Maintain accurate and up-to-date records of customer interactions.
- Assist in training new team members on company policies.
- Keep the sales floor organized and presentable at all times.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced environment.
- Reliable transportation and availability for flexible hours.
- Proficiency with basic computer applications (MS Office).