Job Description
Are you looking for a stable, full-time job with weekly pay in Georgia?
Apex Logistics Solutions is seeking dedicated individuals to join our growing team in Atlanta, GA. We pride ourselves on offering competitive compensation and a culture that values hard work and reliability.
As a Full-Time Customer Service Representative, you will be the face of our company, ensuring our clients receive the best support possible. We offer immediate hiring, comprehensive training, and the peace of mind that comes with a guaranteed paycheck every week.
Why Join Us?
- Weekly Payroll: Get paid every Friday.
- Full-Time Benefits: Medical, dental, and vision insurance available.
- Growth Opportunities: Clear pathways for internal promotion.
- Modern Environment: State-of-the-art office facilities in Atlanta.
Responsibilities
- Handle inbound and outbound customer inquiries with professionalism and empathy.
- Resolve product and service issues to ensure high customer satisfaction scores.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with the logistics team to ensure timely delivery updates.
- Identify and escalate complex issues to the management team when necessary.
Qualifications
- High School Diploma or GED equivalent.
- Proven experience in customer service, sales, or call center environments.
- Strong verbal and written communication skills.
- Ability to type 35+ WPM with 99% accuracy.
- Basic computer proficiency (Microsoft Office Suite and CRM software).
- Must be available to work a flexible schedule, including weekends and holidays.