Job Description
Are you seeking a stable career with immediate openings and the financial peace of mind that comes with weekly pay? Apex Logistics Solutions is expanding our team in Miami, FL and is looking for dedicated Full Time professionals to join our growing department.
We pride ourselves on delivering top-tier service in the logistics and supply chain industry. As we continue to grow, we need individuals who are communicative, detail-oriented, and ready to hit the ground running. This is an excellent opportunity for those looking for long-term employment with a company that values its employees.
Why Join Us?
- Weekly Paychecks: Get paid every week, not bi-weekly or monthly.
- Immediate Start: No waiting periods; onboarded and working quickly.
- Competitive Benefits: Medical, dental, and vision coverage available.
- Growth Opportunities: Clear pathways for advancement within the company.
Don't miss out on these immediate openings in Miami. Apply today to secure your spot in our Full Time team!
Responsibilities
- Manage a high volume of inbound and outbound customer service calls and emails regarding orders and logistics.
- Process customer orders accurately and efficiently using our proprietary database system.
- Resolve complex customer complaints and issues with a focus on maintaining high satisfaction scores.
- Collaborate with the warehouse and shipping teams to ensure timely delivery and accurate documentation.
- Maintain up-to-date records of customer interactions and transactions in the CRM system.
- Assist in training new hires and providing feedback to management on team performance.
Qualifications
- High school diploma or GED required; Associate's degree preferred.
- Minimum of 1-2 years of experience in customer service, logistics, or sales.
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and CRM software.
- Strong verbal and written communication skills with a professional demeanor.
- Ability to work in a fast-paced environment and meet tight deadlines.
- Must be available to work full-time hours, including occasional overtime.