Job Description
Are you seeking a stable career in Nashville, TN? We are currently hiring a dedicated Full-Time Customer Service Representative. Join a company that prioritizes your financial well-being with a guaranteed weekly pay schedule.
Our team thrives in a modern, fast-paced environment where your problem-solving skills are valued. You will be the bridge between our clients and our services, ensuring satisfaction and retention.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone and email.
- Process customer orders and manage account updates accurately.
- Resolve complex issues by collaborating with the logistics and sales teams.
- Document all customer interactions and transactions in the CRM system.
- Provide accurate information regarding shipping, billing, and product details.
- Identify and escalate potential sales opportunities.
Qualifications
- High school diploma or equivalent required.
- 1-2 years of experience in customer service or call center operations.
- Proficiency with computers, Microsoft Office Suite, and CRM software.
- Strong verbal and written communication skills.
- Ability to work full-time hours, Monday through Friday.
- Reliable transportation is required for this on-site role.