Job Description
Join LocalHire Solutions and enjoy the financial security of weekly pay while building a rewarding career in Charlotte's thriving job market! We're seeking dedicated Full-Time Customer Service Specialists to join our dynamic team with flexible scheduling options. Benefit from competitive salaries, comprehensive training, and opportunities for advancement—all while maintaining work-life balance through adaptable shift arrangements.
Why Choose LocalHire Solutions?
- Weekly paycheck access for immediate financial relief
- Flexible hours (8am-8pm, 7 days/week)
- Comprehensive health benefits and retirement plans
- Career advancement pathways
- Supportive team environment
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Resolve inquiries and troubleshoot technical issues
- Process orders and update customer databases
- Collaborate with cross-functional teams
- Maintain detailed records of interactions
- Adhere to quality and compliance standards
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts
- Proficiency with CRM software
- Basic technical troubleshooting knowledge
- Positive attitude and team player mentality