Job Description
Join FlexiWork Solutions in Dallas, TX for a rewarding full-time role offering weekly pay and flexible hours! We're seeking motivated Customer Specialists to deliver exceptional support while enjoying work-life balance. This position includes competitive benefits, career growth opportunities, and a dynamic team environment. If you're ready for stability with flexibility, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues and provide product support to diverse clientele
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams to improve service quality
- Meet weekly performance metrics while maintaining high satisfaction rates
- Adapt schedule to accommodate business needs within flexible parameters
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years customer service or technical support experience
- Proficiency with CRM software and MS Office Suite
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- Flexibility to work varied shifts including evenings/weekends
- Valid Texas driver's license (if required for occasional field visits)