Job Description
Join Urban Retail Group as a Full-Time Hourly Associate and become the heart of our customer experience! We're seeking passionate individuals to deliver exceptional service in our dynamic retail environment. Enjoy competitive hourly pay, comprehensive benefits, and growth opportunities in one of America's most vibrant cities. Perfect for career starters and experienced professionals alike!
Responsibilities
- Provide outstanding customer service through product knowledge and personalized recommendations
- Process transactions accurately using POS systems while maintaining cash handling standards
- Manage inventory operations including receiving, stocking, and visual merchandising
- Collaborate with team members to achieve daily sales goals and operational targets
- Maintain store cleanliness and safety standards according to company policies
- Resolve customer inquiries and escalations with professionalism and empathy
- Participate in training sessions to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or retail experience
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling
- Ability to work flexible shifts including weekends and holidays
- Proficient with point-of-sale systems and technology
- Physical ability to stand for extended periods and lift up to 30 lbs
- Valid California driver's license (if applicable to role)