Job Description
Join Raleigh's premier youth development program where ambitious teens earn premium wages while building real-world skills! We're seeking dynamic individuals aged 16-18 for flexible weekend and after-hour shifts in our tech-forward customer service hub. Enjoy competitive pay, leadership training, and mentorship opportunities that set you apart for future careers.
Responsibilities
- Deliver exceptional customer support via phone, chat, and in-person interactions
- Process transactions accurately using our proprietary CRM system
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with cross-functional teams on youth initiatives
- Maintain detailed records of customer interactions and feedback
- Participate in weekly skill-building workshops
- Support community outreach events during weekends
Qualifications
- Must be 16-18 years old and authorized to work in the US
- Strong communication skills with a professional demeanor
- Basic computer literacy and willingness to learn new software
- Ability to work flexible hours including evenings and weekends
- Positive attitude and eagerness to develop professional skills
- High school student or recent graduate preferred
- Valid government-issued ID required
- Reliable transportation to our downtown Raleigh location