Job Description
Join Denver's fastest-growing service provider! We're seeking energetic Customer Service Representatives for immediate part-time openings. Enjoy competitive hourly pay, flexible scheduling, and a vibrant downtown Denver work environment. No experience necessary – we provide comprehensive training! Perfect for students, career-changers, or anyone seeking flexible hours with growth potential. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve billing and service issues with empathy and efficiency
- Process transactions and update customer accounts in real-time
- Collaborate with team members to resolve complex escalations
- Meet performance metrics for call quality and resolution time
- Document interactions accurately in our CRM system
- Participate in ongoing training and development sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to navigate multiple software systems simultaneously
- Customer-focused mindset with problem-solving aptitude
- Availability to work evenings, weekends, and holidays
- Basic computer literacy and typing proficiency
- Pass background check and drug screening