Job Description
Join our dynamic team as an Entry Level Customer Service Representative at Nashville Community Solutions! We're offering immediate full-time positions with weekly paychecks in the heart of Music City. No experience required – we provide comprehensive training to launch your career. Enjoy competitive benefits, growth opportunities, and a supportive work environment. Perfect for recent graduates or career changers seeking stability in Nashville's thriving job market.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and process orders accurately
- Update customer records in CRM systems
- Collaborate with team to improve service protocols
- Meet daily performance metrics and quality standards
- Participate in ongoing training and development
- Assist with special projects as assigned
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with MS Office
- Ability to multitask in fast-paced environment
- Positive attitude and problem-solving mindset
- Reliable transportation to our downtown office
- Willingness to work flexible hours including weekends
- No prior experience necessary – training provided