Job Description
Are you looking for a rewarding hourly job in Nashville, TN? Horizon Retail Solutions is seeking dedicated Customer Service Representatives to join our dynamic team. We offer competitive pay, flexible scheduling, and a supportive work environment for career growth.
Why Join Us?
- Competitive hourly wage ($18.00 - $22.00)
- Flexible shift options to fit your lifestyle
- Health and dental benefits for full-time employees
- Opportunities for advancement within the company
As a key member of our team, you will be the face of Horizon Retail, ensuring our customers receive top-tier service.
Responsibilities
- Answer incoming customer inquiries via phone, email, and chat in a professional and timely manner.
- Process returns, exchanges, and customer orders accurately and efficiently.
- Resolve customer complaints and issues with a focus on retention and satisfaction.
- Maintain a clean and organized workspace and inventory management.
- Collaborate with the sales team to promote products and services effectively.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service or retail is preferred.
- Basic computer literacy and proficiency with Microsoft Office Suite.
- Strong verbal communication and interpersonal skills.
- Ability to stand for extended periods and lift up to 25 lbs.