Job Description
Join Austin's fastest-growing retail team! We're seeking energetic hourly Customer Service Specialists to deliver exceptional experiences at our flagship downtown location. This flexible role offers competitive pay, weekly paychecks, and opportunities for advancement. Perfect for students or professionals seeking work-life balance in Austin's vibrant service industry.
Responsibilities
- Provide friendly, efficient customer support via phone, email, and in-person interactions
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Resolve customer inquiries and complaints with empathy and problem-solving skills
- Assist with inventory management and store merchandising tasks
- Collaborate with team members to maintain a clean, organized sales floor
- Adhere to all safety and compliance standards during operating hours
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Previous customer service or retail experience preferred
- Ability to stand/walk for extended periods during shifts
- Strong communication skills and approachable demeanor
- Basic math proficiency and comfort with technology
- Flexible availability including evenings, weekends, and holidays
- Valid Texas ID for employment verification