Job Description
Join our dynamic team at Urban Retail Solutions as an Hourly Customer Service Specialist! We're seeking energetic professionals to deliver exceptional client experiences in our flagship Manhattan location. This hourly role offers competitive pay with flexible scheduling, perfect for students and career changers alike. Enjoy a modern workspace with comprehensive training and opportunities for advancement.
Responsibilities
- Provide in-person and telephonic customer support for premium retail products
- Process transactions using POS systems while maintaining accuracy
- Resolve customer inquiries with empathy and problem-solving skills
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store excellence
- Uphold brand standards in all customer interactions
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction processing
- Ability to work flexible hours including weekends
- Proficient with technology (POS systems, smartphones)
- Positive attitude with service-oriented mindset