Job Description
Join our award-winning customer support team in Oklahoma City with unprecedented schedule flexibility! We're seeking passionate individuals to deliver exceptional service while maintaining work-life balance. Enjoy competitive pay, remote options, and the freedom to choose shifts that fit your lifestyle. Perfect for students, parents, or career changers seeking adaptable work arrangements.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Document interactions in CRM systems while maintaining accuracy
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response time and customer satisfaction
- Continuously update product knowledge through self-directed learning
- Adapt to changing schedules with proactive communication
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience or transferable skills
- Exceptional verbal/written communication abilities
- Proficiency with CRM software and digital tools
- Self-motivated with strong time management skills
- Ability to work independently with minimal supervision
- Reliable technology setup for remote work
- Flexible availability including evenings/weekends