Job Description
Ready to start earning immediately? Express Employment Professionals has urgent openings for Customer Service Associates in Raleigh, NC. No experience required—comprehensive training provided! This is your chance to launch a rewarding career in customer service with flexible hours and competitive pay. Join our dynamic team and gain valuable skills while serving diverse clients.
What We Offer:
- Immediate start dates
- Full paid training
- Flexible scheduling
- Advancement opportunities
- Team-based environment
Apply today and begin your professional journey tomorrow!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Maintain accurate customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Meet performance metrics for call quality and resolution
- Update knowledge base with new product/service information
- Support sales initiatives when required
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills
- Basic computer proficiency (typing, email, browsers)
- Positive attitude and problem-solving mindset
- Ability to work in a fast-paced environment
- Reliable transportation to our Raleigh location
- Willingness to work evenings/weekends as needed
- No prior customer service experience required