Job Description
Are you looking for a job that fits your lifestyle? Zenith Digital Services is seeking dedicated Customer Service Representatives to join our growing team in Virginia Beach.
We offer a dynamic work environment where your voice matters. Whether you are a seasoned professional or just starting your career, we provide the training and support you need to succeed.
Why Join Us?
- Weekly Paychecks: Get paid every Friday via direct deposit.
- Flexible Schedule: Choose shifts that work for you.
- Immediate Start: Onboarding happens within 48 hours.
Don't wait for the perfect job—make the perfect start with us today.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer issues and complaints with empathy and efficiency.
- Process orders, returns, and exchanges accurately.
- Update customer records in the CRM database after every interaction.
- Collaborate with team leads to improve service protocols.
- Assist in training new hires on company policies.
Qualifications
- High school diploma or GED equivalent.
- Excellent verbal and written communication skills.
- Basic computer proficiency (Microsoft Office Suite).
- Ability to work independently and in a team setting.
- Strong problem-solving and multitasking abilities.
- Reliable internet connection and a quiet workspace.