Job Description
Join our dynamic team and get paid weekly! Oakland Community Services is hiring immediately for Customer Service Representatives. Enjoy flexible schedules, comprehensive training, and the opportunity to start earning right away. We value your dedication and offer a supportive environment where your contributions make a difference.
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing and service issues efficiently
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company policies and compliance standards
- Meet performance metrics for response times and resolution rates
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Strong verbal/written communication skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with MS Office
- Positive attitude with problem-solving aptitude
- Must pass background check and drug screening