Job Description
Are you looking for a rewarding opportunity that fits your schedule? Premier Support Detroit is currently hiring dedicated associates for our dynamic night shift operations. We are looking for individuals who thrive in a flexible environment and want to make a difference in the lives of our clients. Join us and enjoy competitive pay, a supportive team culture, and the convenience of working night hours.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00)
- Flexible scheduling options
- Health and dental benefits for eligible employees
- Safe and secure night shift environment
Responsibilities
- Customer Assistance: Provide exceptional support to clients via phone and email during night hours.
- Data Management: Accurately enter and maintain customer records and transaction data.
- Issue Resolution: Troubleshoot basic issues and escalate complex problems to the appropriate team.
- Inventory & Operations: Monitor daily operations and assist with inventory control as needed.
- Shift Coordination: Collaborate with morning shift staff to ensure seamless workflow transitions.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous customer service or call center experience is a plus but not mandatory.
- Availability: Must be available to work rotating night shifts (e.g., 10:00 PM - 6:00 AM).
- Skills: Strong typing skills and proficiency with Microsoft Office Suite.
- Attributes: Reliable, self-motivated, and able to work independently with minimal supervision.