Job Description
Are you seeking a stable hourly night shift job in Colorado Springs, CO that offers weekly pay and professional growth? Apex Support Solutions is currently hiring dedicated Customer Service Representatives to join our elite night operations team.
We pride ourselves on providing a supportive environment where night shift employees are valued and rewarded. Whether you are an experienced professional or looking for a career change, our comprehensive training program and competitive benefits package make this the ideal opportunity.
Why Join Us?
- Weekly Paychecks: Get paid on time, every time.
- Night Shift Premium: Competitive hourly rates with shift differentials.
- Career Growth: Clear pathways for advancement within the company.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone, email, and live chat during the night shift.
- Resolve customer issues and complaints with empathy and efficiency.
- Accurately document customer interactions and update internal databases.
- Collaborate with the day shift team to ensure seamless service continuity.
- Conduct routine quality assurance checks on work output.
- Assist in the onboarding and training of new night shift team members.
Qualifications
- High school diploma or GED required.
- Previous experience in customer service or call center operations preferred.
- Must be available to work rotating night shifts (10 PM - 6 AM or similar).
- Strong computer literacy and data entry skills.
- Ability to work independently with minimal supervision.
- Reliable transportation is required.