Job Description
Are you seeking a rewarding night shift job in Dallas, TX that offers weekly pay and career growth? Apex Workforce Solutions is currently hiring dedicated Customer Service Representatives to join our high-energy team.
We pride ourselves on providing top-tier service to our clients and supporting our employees with competitive benefits and a supportive work environment. If you thrive in a fast-paced setting and enjoy helping others, we want to hear from you.
Why Join Us?
- Weekly Paychecks: Get paid every week for your hard work.
- Night Shift Schedule: Flexible shifts available (10:00 PM - 6:00 AM or 11:00 PM - 7:00 AM).
- Competitive Pay: Earn between $18.00 and $22.00 per hour based on experience.
- Career Advancement: Clear pathways for promotion within the company.
Responsibilities
- Handle incoming customer inquiries via phone and email with a focus on speed and accuracy.
- Resolve customer complaints and issues efficiently while maintaining a professional demeanor.
- Process orders, returns, and exchanges accurately using internal CRM software.
- Document all customer interactions and transactions in the company database.
- Collaborate with the day-shift team to ensure seamless workflow transitions.
- Adhere to all company policies, procedures, and safety guidelines during night operations.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, call center, or support roles is preferred but not mandatory.
- Must be available to work night shifts (evenings/overnights).
- Strong verbal communication and active listening skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Ability to work independently with minimal supervision.